More than 4,400 people cared for at Regina’s Urgent Care Centre since opening
Since opening on July 2, the Regina Urgent Care Centre (UCC) has seen more than 4,400 patients for a broad range of same-day medical services, including those seeking mental health and addiction supports.
An average of 107 patients per day received treatment between July 2 and August 11, 2024, with the majority using the facility for urgent but non-life-threatening health issues.
“This newly introduced alternative to emergency departments is receiving very positive uptake from Regina and surrounding communities since its introduction earlier this summer,” Minister of Health Everett Hindley said. “It’s really encouraging that people are using it for the right reasons, and we are thankful to the UCC physicians, medical staff and employees who are delivering high quality patient care under this new model.”
In addition, nearly 180 patients required access to mental health and addictions support, over 250 patients connected to resources in the community and 320 patients transferred to a Regina hospital for higher-level care.
“This successful first six weeks at the Regina UCC represents an important step in the SHA’s efforts to improve patient access to health care services, as close to home as possible,” said Sheila Anderson, Vice-President Integrated Regina Health. “I would particularly like to thank our staff and physicians who helped make this accomplishment possible in the face of high public demand. It demonstrates your commitment to providing quality care that makes a difference in the lives of our patients.”
The most common illnesses and injuries UCC patients received care for include abdominal pain, cough and congestion, cuts requiring stitches, and suspected broken bones needing an X-ray. Approximately 60 per cent of patients received on-site lab and/or diagnostic services, including more than 150 ultrasounds, 1,000 X-rays, and 1,200 lab services.
“Overall, patients have been very positive about the new care model being delivered at the UCC, particularly being able to access appropriate care outside of a hospital setting,” said Thomas Stewart, SHA Executive Director for Integrated Regina Health. “Patients are telling us they’re impressed at receiving care for things like a broken bone – from assessment to X-ray to casting – all under one roof.”
The SHA appreciates the efforts of the multi-disciplinary team at the Regina Urgent Care Centre to help meet the needs of Regina residents and fill a gap for those requiring urgent care. This team works together seamlessly to address patient concerns and problem-solve treatment solutions while delivering excellent, patient-centered care close to home.
The SHA thanks the Government of Saskatchewan for its financial support, as well as the Hospital of Regina Foundation for its generous support and contributions to furnish and equip the facility.
Residents requiring urgent but non-life-threatening illnesses and injuries can visit the UCC, at 1320 Albert St., in Regina seven-days-a-week from 8:00 a.m. to 9:30 p.m. Care teams are also on-site to provide immediate support for confidential and discreet mental health and addictions services.
For more information, please visit the Government of Saskatchewan’s Regina Urgent Care Centre webpage.