HealthLine 811 addressing growing need for mental health and addictions support
HealthLine 811 continues to be a trusted lifeline for Saskatchewan residents seeking mental health and addictions support. Thanks to a dedicated team of clinicians and an additional $6.6 million in funding from the Government of Saskatchewan, telephone support for people in crisis is available 24 hours a day, seven days a week.
“Clinical staff answering the mental health and addiction services line play an integral role, providing immediate support to Saskatchewan residents without long waits or the need for referrals,” said Cara Maher, Provincial HealthLine 811 Manager – Clinical Operations, Saskatchewan Health Authority (SHA). “Our qualified team is available 24/7 to support and connect callers with resources available across the province.”
In 2024-25, the mental health team responded to 6,375 calls, a 13 per cent increase from the previous year. In 2025-26, demand has grown, with the number of calls in the first quarter of 2025-26 rising nearly 40 per cent as compared to the same period last year.
From anxiety and panic attacks to addictions, depression and risks of bodily harm, HealthLine 811 clinicians provide a supportive lifeline to people in difficult moments.
HealthLine 811 does not offer long-term support; instead, callers’ unique needs are assessed, and individuals are directed to the appropriate care services in their communities.
The growing demand for mental health and addictions support highlights the value of this service for the people of Saskatchewan.
(Left to right) Ashlyn Higgs, Jane Chukwujekwu, Kari Sveinbjornson and Nicole Naughton, senior assessor coordinators, are part of the HealthLine 811 team providing 24/7 mental health and addictions support to residents across the province.
