AIMS this week - October 10, 2024

Story

Wave 1 stabilization progress update

  • Each week, progress is being made to resolve issues in the areas of payroll and expense claims, hiring, accounts payable, and supply chain.
  • The number of payroll advances issued remains at, or below, levels experienced prior to AIMS. We continue to work with individuals to identify root causes of repeat or ongoing issues.
  • Support and drop-in sessions are well-attended, with over 930 employees recently participating in the invoice coding and approval sessions.
  • We are also working with physicians and vendors who have missing banking information to confirm and validate this information to ensure payments can proceed.

Reminder: Upcoming support sessions

Support sessions are available to answer some of the questions you have been asking. These sessions include a discussion forum for learning, demonstrations of activities, and access to experts to answer your questions.

Register for any of the following support sessions using the links provided:

  1. MyConnection Navigation, for all health-system employees
    • Covering topics related to navigation, along with helpful tips for using MyConnection effectively.
    • 30-minute sessions offered October 15, 11 a.m. and October 17, 1 p.m.
  2. Internal and External Recruiting, for Managers and Human Resources Business Partners
    • Covering appointment and internal recruitment
    • 1.5-hour sessions offered October 22, 9 a.m. and October 24, 1:30 p.m.
  3. Financial Reporting question and answers (Q&A) for all SHA employees who use financial reports
    • Prerequisite – Please view this video prior to attending (enter the password fWdCh2eq to access the video recording)
    • One-hour sessions offered October 21, 11 a.m.; October 23, 11 a.m.; and October 25, 11 a.m.
  4. Invoice Coding and Approvals question and answer (Q&A) for all health-system employees who code or approve invoices
    • Prerequisite – Please review this video prior to attending and come prepared with direct questions.
    • One-hour session offered October 11, 2 p.m.

Expected turn-around times on cases

Please see the below graphic for expected turnaround times and the process for cases. 

table that shows beginning to end times for submitted cases.

In-system guided learning update

Oracle Guided Learning (OGL) supports employees using the MyWork functionality within MyConnection. Over 18,000 employees have benefitted from this built-in learning functionality There are over 223 different guides available to guide you through various processes and next steps.

When in MyWork, click on the flashing icon below for a learn-as-you-go experience. View this quick tutorial to find out more.

Meal per diem rate changes effective September 20, 2024


Per diem rates for meals have been updated as of September 20, 2024. The rates were integrated into the AIMS expense report as of October 3, 2024.

If you have submitted a claim for per diem meals with dates from September 20 to October 3, 2024, our expense team will be asking you to change the rates in your report.

Please review the Meal Per Diem Change memo for the new rates.