SHA Critical Incident Stress Management (CISM) Support
Critical incident stress management (CISM) is supporting health-care workers and physicians experiencing critical incidents - highly distressing events - or working in highly stressful environments that may leave them cognitively, emotionally and psychologically affected by those experiences.
Telus Health provides specialized support for trauma response and CISM.
To initiate support for your team, please contact our dedicated support line at 1-844-336-3136 and select option 3 for Critical Incident Trauma Intervention.
When you call, please be prepared to provide the following information:
- A high-level overview of the incident
- Your preferred date and time for a debrief session
- Preferred location for the debrief session
- Number of people who will participate in the session
- Estimated number of hours you might need an on-site trauma counselor, if available in your area
- Your name, contact information, and former RHA name for billing purposes
Additional information on CISM services and processes are available below.
CISM Resources
Peer Support - PHYSICIANS
Peer Support is the process of helping to support colleagues in the aftermath of a crisis situation. Visit the Canadian Medical Associations Physicians Wellness Hub for resources to help physicians understand, provide and access peer support, and to create effective peer support programs in their workplaces.