Violence Prevention & Mitigation - Repair
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Support-Learn-Improve
The Saskatchewan Health Authority (SHA) is committed to providing a safe and healthy workplace, including protecting all team members from various forms of violence in its workplaces. However, when violence does occur, the SHA will support team members impacted by a violent incident, and make changes or implement new policies as necessary to prevent future incidents from occurring.
Team Member
Debrief and Support
- Consult your physician for treatment or referral for post incident counselling
- Seek medical attention if you have sustained an injury
- Seek emotional or mental health support
- If you have a work injury, report it to your Supervisor or Manager
- If you have a work injury, report it to WCB
- Take time for self-care
- Follow your established former Regional Health Authority (RHA) process for return to work
Audit, Review, Planning, and Improvement
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Participate in any re-orientation and/or training
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Provide recommendations for improvement to prevent similar occurrences in future
Supervisor or Manager
Debrief and Support
- Recommend to team members they consult their physician for treatment or referral for post incident counselling
- Provide team members with a list of resources for counselling and support
- Use Trauma Informed Practice to support and debrief with team members
- Engage in low impact debriefing by using language and processes that allow individuals to have a proper emotional release without being further traumatized
- Consider the need for Critical Incident Stress Management (CISM) support and the use of a third party facilitator
- Defusing – Brief supportive intervention performed by a clinician or team to an individual or small group immediately (usually 1 to 4 hours) following an incident. The defusing intervention may demonstrate a need to initiate formal debriefing or other supportive services for individuals impacted by the event.
- Debriefing - Group intervention performed by a clinician(s) and peer resource(s) to all team members impacted by a critical incident. The debriefing ideally occurs within 48 to 72 hours of the incident.
- More information on supports is available in the My Connection Knowledge Base: KB0011533
Audit, Review, Planning, and Improvement
- Perform a Risk Assessment to determine preventive measures, practices or precautions; policies and procedures; and physical controls that need to be put in place to prevent a similar violent occurrence in future, and any education and/or re-training requirements
- Implement long-term corrective actions and provide re-training