SHA Roadmap Goal: Seamless Care
Goal: Provide seamless care as close to home as possible
Every interaction with a patient provides important information to health-care providers and teams in ensuring that information translates to the patient’s care plan and the decisions that are being made by and for that patient.
Seamless care as close to home as possible is about bringing everyone together: care providers, patients families and community partners. We are redeveloping the way services are designed and reorganizing to ensure we are delivering team-based care, based on input received from needs of communities, to allow health-care teams to work together to meet the needs of the people served.
The SHA is leveraging opportunities for improvement, helping patients not have to re-tell their story to various care providers, wrapping team-based care services around patients in a more meaningful and intentional way that are culturally responsive to the needs of individuals and communities.
Through this work, the health-care system will allow patients to transition seamlessly between various levels of care based on needs, with health-care teams working together with patients and families in their care journey.