Telehealth

Technical support for Telehealth

eHealth Service Desk

Phone: 1-888-316-7446
Email: servicedesk@ehealthsask.ca

A patient connects with a health-care worker via Telehealth

What is Telehealth?

Telehealth is a secure, real-time video call between patients and health-care professionals in healthcare facilities. This service is available in many communities in Saskatchewan and allows patients and health-care providers to talk and see each other from different parts of the province.

Telehealth equipment is available in health facilities across Saskatchewan, managed by the Saskatchewan Health Authority, SaskCancer, Athabasca Health Authority and First Nations Communities. Teams from these health services partners collaborate to schedule Telehealth appointments using the secure Telehealth Saskatchewan network

Patient benefits	Health-care provider benefits
No personal technology devices or knowledge required. Telehealth sites located in many health facilities across Saskatchewan. Staff on-site to help with the Telehealth technology. Less time spent in waiting rooms and traveling, giving more time back in the day. Reduces travel and appointment related costs. Increases access to specialized care from the urban centers. Family members can join from other Telehealth sites or via telephone connection. Able to connect with Out-of-Province health-care providers.* *Conditions apply.	Dedicated, high-quality Telehealth equipment. Uses the Telehealth Saskatchewan network, which is secure, private and reliable. Real time, face to face video interaction allowing patients to actively particpate in their care. Nursing assessment can be done on-site before the Telehealth appointment.* Troubleshooting support from the Virtual Care team, in real time. Multiple Telehealth sites can connect at one time, improving care coordination for multidisciplinary teams. Increases patient satisfaction when care is performed close to home. Reduces geographical barriers and costs associated with in-person visits. *Conditions apply.

Patient benefits

Health-care provider benefits

No personal technology devices or knowledge required.

Telehealth sites located in many health facilities across Saskatchewan.

Staff on-site to help with the Telehealth technology.

Less time spent in waiting rooms and traveling, giving more time back in the day.

Reduces travel and appointment related costs.

Increases access to specialized care from the urban centers.

Family members can join from other Telehealth sites or via telephone connection.

Able to connect with Out-of-Province health-care providers.*

*Conditions apply.

Dedicated, high-quality Telehealth equipment.

Uses the Telehealth Saskatchewan network, which is secure, private and reliable.

Real time, face to face video interaction allowing patients to actively particpate in their care.

Nursing assessment can be done on-site before the Telehealth appointment.*

Troubleshooting support from the Virtual Care team, in real time.

Multiple Telehealth sites can connect at one time, improving care coordination for multidisciplinary teams.

Increases patient satisfaction when care is performed close to home.

Reduces geographical barriers and costs associated with in-person visits.

*Conditions apply.

Find a Telehealth location near you

Map of Telehealth locations

SHA facilities with Telehealth

Requesting access

Contact the Virtual Care department to start the conversation.

Initial discussions with a Virtual Care Coordinator will address current clinical practices and explore the future vision for incorporating Telehealth. The Virtual Care coordinator will review clinical requirements, Telehealth locations and equipment, and will provide an overview of the Telehealth booking process.

Telehealth Saskatchewan Online Clinical Booking Form

Training resources for health-care providers

Virtual Care - Digital Health

Email: virtualcare@saskhealthauthority.ca
Phone: 1-833-337-6602