Problem Solving Culture
How do we enable everyone to identify and solve problems?
Everyone is engaged & enabled to identify problems, generate ideas, and participate in team-based problem solving through continuous improvement.
Concepts
- Appreciation for systems
- Understanding variation in process and outcome
- Recognizing how we develop knowledge/learn
- Understanding the psychology of change
Tools and practices
- For better understanding the problem
- To activate problem solving techniques
- to manage & sustain system improvement
Problem Solving Culture (PSC) series
To better understand problem solving culture, the PSC series has been created for you.
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PSC 1: Problem Solving Mindset
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PSC 2: Engagement & Communication in Improvement
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PSC 3: Better Understanding the Problem
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PSC 4: Developing Your Plan for Improvement
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PSC 5: Using Small Test of Change to Improve
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PSC 6: Sustainment and Spread