People Centred Care
How do we partner with patients, residents, clients, carers, families and communities to create value from their perspective and ensure cultural safety for all?
Our commitment to a philosophy of Patient and Family-Centred Care is at the heart of everything we do. Within the management system, this element includes structures, processes and resources that enable co-production and ensure a culturally responsive workforce.
The SHA works in the spirit of truth and reconciliation, acknowledging and recognizing the history of the First Nations and Métis People who have come before. This history is important to our future and our efforts to close the gap in health outcomes between Indigenous and non-Indigenous peoples. In order to move forward, we need to develop structures, processes, and resources that ensure a culturally responsive workforce.
Concepts
Patient & Family Centred Care
- Respect and Dignity
- Information Sharing
- Participation
- Collaboration
Culturally Responsive Care
- Cultural Self-Awareness
- Cultural Awareness
- Cultural Sensitivity
- Cultural Humility
Tools and practices
- Experience Based Co-Design
- Purposeful Interactions
- Patient and Family Advisory Councils
- Interdisciplinary Bedside Rounds
- Intercultural Development Inventory
- Anti-Racist Practice
- TRC & Allyship
- Cultural Conversations
- Kairos Blanket Exercise