Emergency Response
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In the event that a violent incident escalates to an emergency
Follow the specific Emergency Response Plan (ERP) for your site, unit or department.
Call an emergency code if your site has an established code system. Follow established former RHA processes
- Code White – Emergency code for a violent act of aggression and/or criminal activity that may or may not involve a weapon but always involves a threat of death or serious physical injury or require additional resources to mitigate risk.
- Code Silver – Emergency code for an active assailant, or person with a weapon in or outside a health care facility.
Do not hesitate to call 9-1-1 or the RCMP if you feel threatened or in danger.
For rural and remote areas
- Refer to site and/or unit or department specific written procedures for working alone.
- Use cell phones and emergency call button devices to request immediate assistance.
- Access peer support if available in your location or area.