Leader Standard Work - Leadership Behaviours & Practices

Leader Standard Work is a structured approach that helps leaders focus on the activities, practices and leadership behaviors that drive continuous improvement and operational excellence. Additionally it:

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• supports learning, improvement, and alignment of organizational goals
• improves organization, and proactive leadership
• fosters communication, collaboration, team development, trust, and equity

Leader Standard Work is the ongoing documentation of continuous improvement practices, their frequency of use, and leadership behaviors.

Key Quality Improvement Practices:

• Cascading Huddles
• Status Exchanges
• Wall Walks
• PDSA cycles
• Gemba Walks
• Purposeful Interactions
• A3 problem-solving

Key Components of Leader Standard Work:

• Calendar Standard Work with protected time for activities and QI practices

• Leader Standard Work documented daily that includes:

  • List of activities and practices and their frequency

  • Tracking of planned vs actuals

  • Documented reflection notes on tracking results and leadership behaviors

Road Map Priority: Invest in our most valuable resource - Our People

Leader Standard Work is one way we will meet our QI Deployment Plan’s implementation working towards the SHA Roadmap’s deliverable “SHA Quality Improvement Program maturity increased to a score of 2.5”

Leader Standard Work is a practice that can support you, your leaders and your team to advance any priority. 

SHA Leader Standard Work Highlights

Share your stories with us on your Leader Standard Work experience so we can highlight the good work you and your team are doing.