AIMS this week - July 25, 2024
Updating banking information
Employees should take care when updating and validating their banking information in AIMS. Any errors or mistakes with bank or account information mean employees will not receive their pay on time. Pay special attention to institution, transit and account numbers.
Approved charities in AIMS
Want to know which charities are approved as part charitable deductions? Click here to view the list.
Reminder: Only submit one case per issue/inquiry, patience is key
As a reminder, it’s important to only submit one case per issue/inquiry in MyConnection. From there, under My Requests, you can view the activity and progress of the case you’ve submitted.
If you create multiple cases for the same issue, it will not speed up a resolution; rather, it will create confusion among the support teams.
Support teams are working hard to review and address cases. For example, the payroll team is aiming to respond to cases within five business days. If the case is critical or is impacting pay, they are prioritizing and aiming for a one business day turnaround.
Payroll reimbursement processing is being finetuned
A change is currently being implemented in MyConnection to ensure payroll staff have the ability to override errors and input accurate payroll reimbursement amounts, to speed up the process. Until then, please practice patience as the payroll team is working hard to clear the backlog from prior to go-live, along with newer requests submitted in recent weeks.
As a reminder, here are the steps to take for different types of reimbursements, including for prior to go-live:
- For reimbursements from April 25 to June 16: Please submit a payroll inquiry under the HR tab on MyConnection. This is for reimbursements for cell phones, mileage, and professional fees.
- For reimbursements from June 16 onwards: Employees will use the tiles under the Reimbursements tab on MyConnection for professional fees and travel. This tile will send an approval to your manager, and when approved, it will be added to the following pay. Managers must complete approvals before the Friday of the week before the pay week.
- After June 16 for cell phone reimbursements: SEIU West employees can use the cell phone reimbursement tile in MyConnection. Non-SEIU West employees can complete the form on MyConnection and submit it to their manager to approve, then submit a payroll inquiry case. Find the form here: SHA Internal - Submitting Cell Phone Allowances (HR-150-200) (skhealth.ca)
Upcoming drop-in sessions
Join drop-in sessions happening this week to help answer your AIMS related questions. All upcoming events can be found on the New Center tab on MyConnection. Follow the link here: News Center - Employee Service Center (skhealth.ca
Teams help employees get business-ready for AIMS
Business readiness (BR) teams within the Saskatchewan Health Authority, 3sHealth, eHealth, Saskatchewan Cancer Agency, SAHO, and affiliated employers provide valuable input on the Administrative Information Management System (AIMS), sharing valuable information between the project team and affected employees.
“Business readiness brings the affected service lines together for a holistic view,” said Shelda Switzer, 3sHealth BR team lead. “We ask questions, share observations, and seek valuable stakeholder input.”
Switzer met with 3sHealth business leads, in addition to regular meetings with BR leads in other organizations. They played a central role establishing business processes and work standards, and helping to problem solve and celebrate successes. She’s proud of the work business readiness has done preparing employees for system changes.
“We worked together,” shared Switzer. The 3sHealth team continues meeting to identify any new or emerging trends to support staff through the system changes.
Click here for a list of Wave 1 BR leads by organization.