Supporting People-Centred Engagement
Our Purpose
To strengthen people centred performance with resources, tools, coaching and facilitation to create better experiences and outcomes.
Our Services
We provide coaching and facilitation services to leaders to:
- Co-create and implement People-Centred strategy throughout the SHA, aligning with Accreditation Standards.
- Co-design People-Centred solutions to improve value and well-being, and to optimize the health care system.
- Support the creation of engagement-capable environments by advancing engagement strategies, tools, and structures to build People-Centred care in the SHA and beyond.
- Support the health system to have a comprehensive and innovative strategy to understand what matters to patients, families, communities, and staff and create a People-Centred health system.
Tools and Resources
- Use the SHA Engagement Framework and tools to reflect on who to engage with and how.
- Define an engagement goal using the SHA Engagement Continuum. Consider how to engage PFP’s in ways meaningful to them.
- General SHA Engagement Resources
Contact us
If you would like to discuss our possible support with any of the items above, please contact us.